Some observations: while at Damon's I ordered a "chop salad, chopped fine". I had their chop salad once before and it was served as some items chopped up on top of a normal dinner salad, whose greens were not chopped any differently than any other salad. This would not be a big deal if I had never had a REAL chopped salad. I wouldn't have known the difference. This would not have been a big deal if I had not ordered it "chopped fine". The photo in the menu showed the chopped salad and, by golly, every bit of it was chopped fine in the photo. I asked the waitress if I had been served the CHOPPED salad and she said that was the way they made it. I told her it wasn't really chopped fine but her reply was "that's the way WE do it". Ok. Fair enough. I didn't want to argue with her, I just wanted my salad the way I had ordered it. Had I been her, I would have gladly returned it to the kitchen and chopped up the lettuce myself. The lesson here: LISTEN to my patients and try to provide them what THEY want (as long as it will be in their interest to do so!).
Since Giant Eagle was closed, I got to get groceries today. I went to another Giant Eagle, conveniently located near where I had other errands to run. Since I was flying solo, I decided to go to a checkstand with a clerk. I wondered where s/he was because I had 75% of the cart unloaded before they even showed up in the lane! Then she wouldn't begin to scan the items until I showed her my GE card....which she could have scanned at any point in the transaction. (Minus efficiency points). I'm a very bad customer because I used to be a very efficient checker in Alberston's in Irvine. I had grouped all the cold things together on the belt and asked her to keep them together. She was FAST! Then I looked at the end of the lane and saw that she wasn't bagging the groceries. I got the cart unloaded and zipped to the end of the checkstand and started bagging. Wouldn't you know it? She was mixing all the things together so that I had to wait for a cold item to fill out a partial bag before I could start the next bag. She then bagged the OJ--a cold item--all by itself. It was the only thing she put in a bag for the entire order. I was furious with her for her laziness and inefficiency. But on the way home, I had a second thought. (I tend to mull these incidents over because I see no excuse for not doing the job RIGHT--and to have the customer doing your job because you are inefficient is not right either). Since she was so inattentive and had not been in her checkstand when I got there, maybe she was having a problem that day. Maybe I made it worse for her. She never even said a word when she put my register tape down--not THANK YOU, not HAVE A GOOD ONE!, nothing. Maybe I was making HER day worse for her. On second thought, I could have been a better customer. Good thing to think about as I head into the new year. Some days it's just not all about me....
When I got home from "putting away Christmas" at the office this evening, there were only four more cupcakes left from the batch made yesterday afternoon. I guess the boys (who were at home, "putting away Christmas" here) got hungry! I will miss those bright red Waechtersbach Christmas tree plates and mugs. And the little white lights. *s i g h*
So, now that my second post is in, I must remember that first photo is published at the bottom. That will help me with the chronology in future posts....
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